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Welcome to Black Hawk Customs. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General Information
l Company Name: Black Hawk Customs
l Business Address: Bahwan Motors Auto Accessories Trading LLC Plot No 369-332, Industrial Area 4, Al Quoz, Dubai, UAE
l Contact Information: Phone: 800 2886 349 | Email: [email protected]
l Website: https://blackhawk-customs.com
2. Black Hawk Customs offers a wide range of high-quality automotive accessories and garage equipment products, including car lifts, compressors, recovery gear, off-road accessories, lighting solutions, battery systems, portable fridges, and storage solutions.
3. Ordering & Payment
l Order Placement: Orders can be placed through our website or by contacting our sales team.
l Payment Methods: We accept various payment methods, including credit/debit cards and bank transfers.
l Order Confirmation: Upon receiving your order, we will send an order confirmation email with details of your purchase.
4. Shipping & Delivery
l Shipping Areas: We offer shipping within the UAE and internationally.
l Delivery Time: Delivery times vary based on the destination and product availability.
l Shipping Costs: Applicable shipping charges will be provided by our sales team based on the delivery location.
l Customs & Import Duties: For international orders, customers are responsible for any customs duties or taxes imposed by their country.
5. Returns & Refunds
l Return Policy: Please refer to our Return & Refund Policy for detailed information on returns and refunds.
l Warranty: Products come with a manufacturer’s warranty. Warranty details vary by product and manufacturer.
6. Product Information
l Product Descriptions: We aim to provide precise and current product information; however, specifications and features are subject to change without prior notice.
l Product Availability: Availability of products is subject to change. We will notify customers if an item is out of stock or discontinued.
l Pricing: Prices are subject to change without notice. All prices are in AED unless otherwise specified.
7. Customer Responsibilities
l Accuracy: Customers are responsible for providing accurate information during the ordering process.
l Usage: Products should be used as intended and in accordance with the manufacturer’s guidelines.
l Maintenance: Regular maintenance of products is recommended to ensure optimal performance and longevity.
8. Limitation of Liability
l Product Use: Black Hawk Customs is not liable for any damage or injury resulting from improper use of our products.
l Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites.
9. Privacy & Data Protection
l Data Collection: We collect personal information necessary for processing orders and providing services.
l Data Usage: Your information is used solely for order processing and customer service purposes.
l Data Protection: We implement security measures to protect your personal information.
10. Governing Law
l Jurisdiction: These Terms & Conditions are governed by the laws of the United Arab Emirates.
l Dispute Resolution: Any disputes arising from these terms will be resolved through arbitration in Dubai, UAE.
11. Changes to Terms
l Amendments: We reserve the right to update or modify these Terms & Conditions at any time.
l Notification: Changes will be posted on our website, and the effective date will be updated accordingly.
Contact Us - Email: [email protected] - Phone: 800 2886 349 - Address: Plot No 369-332, Industrial Area 4, Al Quoz, Dubai, UAE
Thank you for choosing Black Hawk Customs.