Delivery & Shipping Policy

At Black Hawk Customs, we are committed to ensuring that your orders are delivered safely and promptly. Please read our Delivery & Shipping Policy carefully.

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1. Shipping Areas

·       We offer delivery services within the United Arab Emirates and select international destinations.

·       For international shipments, customers are responsible for any customs duties, taxes, or import fees.

2. Order Processing

·       Orders are processed once payment has been confirmed.

·       Processing time may vary depending on product availability and order complexity.

3. Shipping Costs

·       Applicable shipping charges will be provided by our sales team based on the delivery location.

4. Delivery Time

·       Delivery time-lines depend on the shipping destination and product availability.

·       While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances.

5. Order Tracking

·       Customers will receive tracking details once the order has been dispatched.

·       For any tracking inquiries, please contact our sales team or customer support.

6. Delivery Responsibilities

·       Customers must ensure that the delivery address provided is accurate.

·       Black Hawk Customs is not responsible for delays or failed deliveries due to incorrect or incomplete information.

7. Receipt of Goods

·       Customers should inspect the received items immediately upon delivery.

·       Any damage, missing items, or discrepancies must be reported to our customer support team within 48 hours of delivery.

8. Contact Us

·       Email: [email protected]

·       Phone: 800 2886 349

·       Address: Bahwan Motors Auto Accessories Trading LLC, Plot No 369-332, Industrial Area 4, Al Quoz, Dubai, UAE

Thank you for choosing Black Hawk Customs. We value your trust and aim to provide the best delivery experience.